Our Policies
OUR POLICIES
IN STORE RETURNS
- All returns are accepted for store credit (gift card) ONLY.
- All returns must be back to our store within 15 days of purchase.
- Returned items MUST remain unwashed and unworn, with original tags attached.
- All items bought with a discount of 30% or more is ineligible for a return.
- no returns on any jewelry or headwear
- ALL SALE ITEMS ARE FINAL and can not be returned
ONLINE RETURNS
- Returns are accepted for store credit (gift card) ONLY.
- All returns must be back to our store within 15 days of the delivery date.
- Returned items MUST remain unwashed and unworn, with original tags attached.
- Items MUST be returned with a packing slip inside. We MUST have the Order #.
- If packing slip is lost a note MUST be placed inside stating Name, Order #, & Address.
- When your return is received a store credit will be sent to you via email or mobile number. (Depending on which you provided at checkout.)
- After you receive your store credit you can purchase the size you need or purchase a different item.
- -Original shipping fees are NONREFUNDABLE and the customer is responsible for the shipping and handling costs of the returned item(s).
- RETURN ADRESS 621 STANTON RD JOHNSON CITY, TX 78636
SHIPPING ONLINE ORDERS
- All items ordered will be shipped within 2-4 business days.
- We are a one woman show sometimes two! We do our best to get orders out ASAP.
- If you have questions email us @thehaloedhippie@gmail.com